Shipping

Most orders are shipped by the next business day. Kits & made-to-order items may take 1 additional day to ship. When possible I ship Friday orders on Saturday but that is not guaranteed.

First class and USPS Ground Advantage shipping generally takes 2-5 business days within the US. Priority mail is usually 2-3 business days. Both of these methods may take longer and is not guaranteed by the post office.

We ship flat rate for all US orders under $25. Orders over $25 ship free. See the cart page for current pricing (please add an item first for shipping to display).

USPS Express Mail option is flat rate for most orders. However, multiple mala kits and larger bulk supply orders may have an additional fee if choosing Express.

Custom and wholesale orders may have an additional shipping fee added to total.

International Shipping:

We now offer shipping to Canada! Choose Courier to Canada Post* or USPS First Class for your most economical options  – both include full tracking (estimated delivery in 1-4 weeks). Upgrade to Priority (estimated delivery in 6-10 days) or Express (estimated delivery in 3-5 days) – these methods include tracking + up to $200 insurance.

NOTE: Delivery times are estimates provided by USPS and are not guaranteed by Ritual Crafting.

Rates are subject to change – see cart for the most up to date costs.

*with this method we ship USPS to a facility which then relables with your address and delivers to Canada Post. There is full tracking the entire way.

Exchanges

Contact the shop within 2 weeks of delivery for instructions & details on how to exchange your items. If you choose to exchange or recieve store credit instead of a refund, your cost of return shipping will be reduced or free depending on your order.

Returns

Contact the shop within 2 weeks of delivery for instructions. Returns must show proof of shipping within 30 days of receiving. Tracking is highly recommended.

Conditions of return:
Buyers are responsible for return shipping costs. In some cases we can provide a postage paid return label that you print yourself (your refund will have this cost deducted). Your refund will include the cost of the item minus the original shipping cost. If your order total qualified for free shipping, there will be a small restocking fee equal to what we paid to ship your order (smaller orders under 4oz are typically $5 or less to ship).

If the item is not returned in its original condition, the buyer is responsible for any loss in value.

EXCEPTIONS:
If the item has been worn, used, is a customized item, or on sale, we do not accept returns or exchanges. Also we do not accept forced returns, so you must contact the shop at hello@ritualcrafting.com before returning.